As part of your initial implementation and/or training program, your designated System Administrators will take the System Administration course and will be required to take and pass the certification exam. This exam covers aspects of administration fundamentals and is not specific to any client organization.
Upon a passing grade, you will become an official System Administrator and be given access to logging support cases for your organization. You will also be provided with a PeopleFluent system administrator badge specific to your application.
Why become a PeopleFluent System Administrator?
- Quickly and effectively manage your users as the level 1 support to answer their questions and work on their issues
- With certification, the System Administrator will be given access to log level 2 support cases
- Be recognized in the industry for your knowledge in PeopleFluent products
Format and Requirements
- Certification is designed for:
- Clients who attend the instructor-led Administrator classes
- Clients who are current system administrators who would like to take the certification exam to earn their certified administrator badge.(no charge)
- The certification program consists of two parts: Quiz and Simulated Exercises covering fundamental administration functions.
- You must receive a score of 85% on each part in order to pass the program
- If you fail the certification at any point, you can retake the certification two more times before attending the class again
- You have 21 days to complete the certification once enrolled in the program
